1. What are the products made out of?
All our products are made from 925 Sterling Silver, NEVER brass & always nickel free - we're not about that. Then each piece is Gold plated, in 22ct gold). I take great care to ensure our jewels are coated in the thickest gold plating possible here in Bali, always a minimum of 3 microns & most products have 5 microns of gold.
2. How can I ensure my jewellery stays shiny & gold?
As per the care note on your packaging, your CANTIK jewels will stay shiny & golden provided you avoid excessive exposure to the sea, showers, sun, scents & sweat. As with any gold plated product, if you look after your product it will stay shiny for you.
3. Why is the Jewellery released in drops?
All our jewellery is made to order, as it is custom made here in Bali with our trusted local suppliers. As our concept is fully customisable, our products are made to order & then travels across the world to the UK. So please be patient if a drop sells out - it will be worth the wait! Stay tuned to our instagram & subscribe to our mailing list to be the first to know when the next drop is. Got your eye on a specific product? Drop me a note to firstname.lastname@example.org and I will happily let you know when it's back in stock; or enter your e-mail address under the out of stock item to be first to know.
4. What kind of postage & packaging do you offer?
I want to ensure your beautiful CANTIK jewels reach you quickly & in the best condition possible. All our jewellery comes packaged by hand in a branded dinky linen bag so your jewels are well protected when in the post. To avoid excess packaging, gift boxes are optional (add at checkout) & are fully recyclable. A hand-written postcard from Bali is also included with every order.
5. Where does you post to?
We currently only post to the UK; I hope to post more globally soon! Brexit made it all a bit complex for now...we're working on it!
6. How can I contact you?
Fancy a wee chat, some CANTIK styling advice or would like to ask me a question? Please do drop me an e-mail email@example.com & I will get back to you as soon as possible.
7. Is the product posted from Bali?
NO! All stock advertised on the website is held at HQ in Scotland & dispatched from there.