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Returns

Returns policy

I truly hope that you adore your CANTIK jewellery. However, if you believe your item to be faulty or damaged, you may return your order and get your money refunded or exchanged for a new one (if still in stock). Please return your order as stated below. 

Please note: You have 30 days to return your item.

 How to return:

  1. Send us an e-mail to cantikbycamilla@gmail.com stating your name, reason of return and payment details so we can refund your order. (We will refund your money within 14 business days).
  2. Send your package to the following address: 

CANTIK by Camilla, Greenhead farmhouse, Pencaitland, West Saltoun, Tranent, East lothian, EH34 5EH

Please note: The shipping costs are the customer’s expense.

CANTIK by Camilla reserves the right to refuse returned items.

 

Feedback

For any other questions, styling queries, gift help, letters of love - please do send us an e-mail to cantikbycamilla@gmail.com & I'm always happy to help.

 

With love from Bali, Camilla x